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For details on how to install, how to
measure, and how to change the combination of these beautiful keyless entry
locks, click on one of the links below.
Index of FAQs
- What finishes are available?
- Can I order an oversized knob?
- What is a Key Override?
- How do I measure the backset?
- How do I tell if I need a right or left handed lever handle?
- What is a "push/pull" handle?
- What is an Initial Secret Code?
- Why would I order extra tumblers?
- How do I install these locks?
- How do I change the code?
- Are all these locks weatherproof?
- Can these locks have more than one combination at a time?
- Does it matter in what order I enter the combination?
- Is this a complete door set with all the components I will need?
- Do you have a lock that will lock every time the door is closed?
- How long are the slide bars on your surface mounted locks?
- If the lock I ordered will not fit, can it be returned for a full refund?
- Can the combination be changed on any locks without removing the back plate?
- Do you have any keyless locks in which multiple combinations can be used at the same time?
- The instructions call for a 22mm hole, but I can't find a 22mm drill bit in a store. Help!
- Is there any discount for buying multiple locks?
- Would I need a professional to install any of these locks?
- Can these deadbolt locks be locked as well as unlocked from the outside?
- Do you have any other door hardware, like lever door handles, in matching finishes?
- Do you have a lock that can be installed on an interior pocket door?
- Are any of your locks ADA (American Disability Act) compliant?
Don't see your question above? Click here to send us an email. We'll get back to you as soon as possible, usually
within 1 business day.
Answers
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The finish on the exterior and interior sections of the lock are the same. Finishes are subject to availability.
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All our locks are constructed of high-quality, alloyed steel, stainless steel, or brass componentry |
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(click to enlarge).
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Yes! An oversized knob slips over the existing outside knob of your 2000 series lock.
It will be located on the same side of your lock as the push buttons.
The following options are available:
- Standard size. Available in all finishes. It is approximately 1-3/8 in. in diameter and 11/16 in. deep.
- Oversized. Available in all finishes except red and white. The
oversized knob is 1-3/4 inches in diameter by 1-1/4 inches deep.
- Oversized with a key override.
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- Key override knobs are available on most 2000 series locks so that you can lock or unlock them using
either a key or a combination. They come in all finishes except red and white.
Key Override Option
(click to enlarge)
This is great if you have multiple locks with different combinations and you want, say, a maintenance person
to be able to open them without knowing the combination.
If you order more than one lock with the key override option, your new
locks will automatically be keyed alike, unless you specify otherwise.
If you lose the keys, just contact us for a replacement.
The key override option will be displayed automatically
when you place your order for a lock, if appropriate.
This popular item is available in most finishes.
Pricing is extra and is added to the cost of your lock
at the time you place an order.
Locks with key overrides are installed exactly the same
way as regular locks.
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The backset is the distance from the edge of the door where the lock engages with the door frame to the
point in the lock mechanisim where the spindle, sometimes referred to as a tail piece, goes throught the lock.
(The spindle is the piece of metal that connects the knobs, levers or thumb turns on either side of the lock so
that when they are turned the lock opens or closes.)
To measure the backset, you only need to make 1 simple measurement.
See the diagram below.
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When standing outside of your door, if the hinges are on the LEFT side,
you have a LEFT HANDED lock and you will need the LEFT HAND option for lever handles
and 1100 Series locks.
The opposite is true for a RIGHT hand lock. When standing outside your
door, if the hinges are on the RIGHT side,
you have a RIGHT HANDED lock and will need the RIGHT HAND option for lever handles
and 1100 Series locks.
For interior doors, the outside is the side where you enter the combination.
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The push/pull door handle is a wide flat piece of polished metal which provides a convenient place to grab onto to open the door.
This is especially useful when wearing gloves or with locks that do not have a lever handle. The push/pull door handle may be
mounted as shown or "pointing" down. Push/pull handles are available for 2000 series locks.
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The secret code is the code known only to you and whomever you choose.
For a nominal charge, you may choose a code for your lock which we will set for you at the warehouse before shipping the lock to you.
You must enter the code you wish in the special notes section when you check out.
The code is made up of the digits 0-9 and, depending upon the lock,
the letters A, B, X, Y and Z. See the list below.
- For 2000 & 3000 series: 0-9, X, Y, Z (no repeating digits allowed)
- For 1150 Series & M210: 0-9, A & B (no repeating digits allowed)
- For 7055: 1-9 (A digit may be repeated twice. E.g. 1223 or 1313, but NOT 1222 or 2122)
Your lock may be programmed with a 4, 5 or 6 digit code [A 4 or 6 digit code will require the use of one of the spare tumblers
included with your lock. If you require a shorter or longer code, you must purchase extra tumblers.
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You would buy extra tumblers if you require secret codes less than 4 or greater than 5 characters.
(Your lock comes with one spare red (coded) and a spare blue (non coded) tumbler. The extra set of tumblers
consists of 2 red (coded) and 4 blue (non-code).
This will allow you to program a the lock with from 1 to 8 digits.
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It is very easy. You can probably do this yourself. Just follow the step-by-step
Installation Instructions for your particular lock
(IMPORTANT NOTE: In order to print properly, the scale of these templates have been changed. Please do not use this for installation.
A properly scaled version will be included with each lock purchase):
| NOTE: You will need the FREE Adobe Acrobat Reader to view the file. |
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Get this now.
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The code can be easily changed in just a few minutes. All you need is a phillips head screwdriver
and a regular pair of tweezers which are provided with your order.
Failure to follow the instructions could result in damage to your lock
so please read carefully.
Hold the outside body in the horizontal position.
Remove the 4 red screws. Carefully remove the plate, as there are many
springs attached to it.
You must press in the C button from underneath until you have completed
the code change, as it is impossible to lift out or insert the code
tumblers if you don't. Forcing them will damage the lock.
 
There are blue tumblers (non-code) and red tumblers (code). Your code
is made up from the red tumblers always prefixed by C to clear.
Never remove the C tumbler.
While continuing to press in the C button, using the tweezers provided, lift out the
code / non code tumblers you wish to change.
When you re-insert the code/non code tumblers
for your new code you must continue to press in the C button.
While pressing in the C button make sure that the colored top end of
the tumbler is facing upwards. Match the shape of the tumbler to the
exact cut insert of the body.
 
Cut Example:
The code is made up of the numbers which have the red tumblers inserted
next to, this shows C2469X.
Remember the red tumblers are the code and the blue tumblers are non-code.
Using the tumblers provided you can change your code from a
3 digit number up to a 7 digit number, always prefixed by C to clear.
To increase, remove the blue and add the
red.
To decrease, remove the red and add the
blue.
If you insert a tumbler in the wrong position, press
in the C button and lift the tumbler out.
When
you have completed changing your code, release the C button and replace
the plate carefully. Always test your new code before installing/re-installing
your lock to the door.
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Yes, all our locks are completely weatherproof and can withstand all types of weather.
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No, only one combination can be used at a time.
However, on some of our models, you can purchase a key override to allow access without the combination
and you can also change the combination as often as you wish in only a matter of minutes.
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No, you can enter the combination in any order
except that you must first press "C" for clear. This will clear all the tumblers in the lock from previous attempts.
To see how quick and easy it is to operate these locks, just check out our
online demo.
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Yes, all locks come complete with everything you need, including instructions on installation, changing the combination,
operating the lock, etc.
You won't need to buy anything else to make your door close and lock properly.
Standard Package
(click to enlarge)
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Yes! The lock you are looking for is the
2230 Series Built-In Spring Latchbolt (click to view).
This is a deadlocking springlatch.
Each and every time the door is closed, it locks.
In order to get into the door, the combination must be entered.
To get out of the door, simply turn the knob and exit.
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The 2200 Surface Mount Deadbolt lock has a slide bar on the inside of the door that slides back and forth to lock the door.
This lock is most commonly used on narrow style doors where a deadbolt cannot be drilled into the door.
This lock comes with either a short or a long bar.
The short bar has a ¾" throw and the long bar has and additional 1 ½" bar.
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Yes, we have a 100% Customer Satisfaction Guarantee for 30 days after you receive your order
except for items marked CLEARANCE, CLOSEOUT, or ALL SALES FINAL.
To return an item, please call in advance for a RGA code.
Returns must also be accompanied with a copy of the original invoice.
This is very important! Without these items, a return is not possible.
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No. All of our locks are totally mechanical. The only way to change the
combination is by removing the backplate of the lock and adjusting the
location of the pins.
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No. Only one combination per lock can be used at a time.
However, on some of our locks you can purchase a key override to allow access without the combination
and you can also change the combination as often as you wish in only a matter of minutes.
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No problem. 22mm is equivalent to 1" bore. The deadbolt needs a 1" bore.
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There are no volume discounts. However, we do offer Free shipping on orders over US 500.00.
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No, you can easily do this yourself. All locks come with
step-by-step
Installation Instructions which are very easy to follow.
In most cases, these locks can be installed in as little as 10-15 minutes.
These instructions include:
- Parts List
- Left/Right Hand Use
- Easy Installation
- Operating Instructions
| NOTE: You will need the FREE Adobe Acrobat Reader to view the file. |
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Get this now.
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Yes, our keyless combination deadbolts can be locked and unlocked from the inside or the outside.
To lock the deadbolt from the outside, simply turn the knob and the door is locked.
To unlock from the outside, enter the combination, turn the knob and enter!
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Yes, we currently have a beautiful bright gold lever door handle as
shown in the photograph at the top of this page and several other new
items that will be added to the site soon. Please email us for now if
you would like to order any of these.
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Yes, the 2500 Series - Hookbolt for Sliding Doors can also be installed on an interior pocket door.
Just keep in mind that since the lock is mount on the door itself and extends out a little from the door,
you won't be able to slide the door completely back into the pocket opening. This is usually not a problem.
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Yes, the 1150 series and the 7055 series locks are ADA compliant.
Again, if you did not find an answer to your question, please click here to send us an email.
We'll get back to you as soon as possible, usually within 1 business day.
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