We offer Ground, 3rd Day, 2nd Day, and Next Day shipping.
We ship just about anywhere in the world unless prohibited by US law.
How Much Does Shipping Cost?
Shipping charges vary depending on the weight of your order, your destination, the delivery time, and the number of boxes.
You will be able to see an estimate of your shipping costs on the Shopping Cart page BEFORE you register or sign in.
Just add the items you want to your Cart, click the Shopping Cart icon (at top right corner of just about every page), and scroll down to see the Shipping Cost Preview. Set your Country, State, and Zipcode to see the costs and options. Then click "Show Shipping Options".
Keep in mind, the exact shipping charge may vary slightly once we have your complete shipping address.
How Long Before Your Order Will Ship?
We do our best to ship almost every order the same business day if placed before noon Eastern Time Monday through Friday.
However, please allow extra time due to exceptional conditions such as COVID-19, supply chain disruptions, natural disasters, etc., or if any of the following apply:
You chose FREE Ground Shipping
Your order is completed AFTER the daily shipping cut off time or on a weekend or holiday
You want a customized item (like Key-Alike Service)
Your items are shipped to an address outside the Continental US
You purchased an item(s) that is marked as Out of Stock
Your shipping address is invalid
You purchase items from more than one manufacturer.
If your items weigh more than 150 pounds and need to be shipped as freight.
If your order contains irregular or overweight items (like panic shields, panic bars, or other items that are unusually large or heavy), we may have to ship it in multiple boxes or by freight.
In these cases, the exact shipping cost will usually not be known in advance and the shipping charge shown on the Checkout page will be approximate.
In addition, you will see a message in red text next to your shipping choices explaining that your order contains irregular or overweight items. We do this so that you know in advance that the shipping charge is approximate and may have to be increased.
Usually, the cost variance is no more than +/- 15%, but in some cases (for example, if the shipping carrier has to be changed), it may be more than that. Please know that we will do our best to find a reliable, low-cost shipping service for you. In some cases, we may even put out a bid to multiple carriers to find the best one for you.
Once the actual shipping cost is known, if you were not charged enough originally, we will contact you and request the additional amount.
All shipping charges must be paid in full before an order can be shipped.
If you have any questions or need assistance, please feel free to contact us in advance.
Signature Required for Delivery Service
Is your order total UNDER $750? By default, we ship all orders under $750 without a signature required for delivery unless you add Signature Required for Delivery to your order. Without this service, we will not be able to tell you who signed for your package and we will not be liable if it is lost or stolen. So depending on your shipping destination, you may wish to add this service on your own for a small fee. Click here to add Signature Required for Delivery to your cart before checking out.
Is your order total $750 OR MORE? As a courtesy to our customers with larger orders, we provide free Signature Required for Delivery for orders of $750 or more. If that applies to your order, be sure there is someone present to sign for it or you may need to make special arrangements with the shipping carrier for delivery. If you don’t want this service, just indicate that in the Special Instructions or Order Comments box at check out.
Something Not Right with Your Order?
We sell quality products and we want you to 100% happy with your purchase! So, in the unlikely event that you receive an item that is damaged or missing parts:
Contact us right away (preferably within 48 hours of receipt of your package), so we can fix the problem.
Save all items, labels, and packaging, as they may be required to verify a claim.
Be aware that the shipping company may need to inspect these items at your location before honoring a claim.
Shipping Preview
You will be able to see exact shipping options and costs without registering or logging in.
Just add the items you want to your Cart, click the Shopping Cart icon (at top of every page), and scroll down to see the Shipping Cost Preview. Set your Country, State, and Zip code to see the costs and options and click "Show Shipping Options".
Shipping to a Military APO or FPO Address?
We are happy to ship to a US Military location. All such orders all ship via the USPS (United States Postal Service). To send your order to an APO, FPO, or DPO address, just follow the simple steps below:
Add the items you want to your shopping cart, as usual.
When checking out:
for Country, select United States
for State, select Armed Forces XXX
for City, enter APO, FPO or DPO.
Please note, we cannot estimate shipping times for APO, FPO, or DPO delivery because the US Military handles delivery once these packages arrive at the designated address.
To Our Canadian Friends
We are happy to ship to Canada and do so frequently. Here's what you need to know:
If you have a credit card from a non-US bank, your card may be rejected if your address can't be verified. If this happens to you, please consider setting up a free PayPal account -- it only takes a few minutes and can be used instantly. Just go to www.PayPal.com to apply. Or, as an alternative, you may also choose to pay by Check/Money Order/Bank Wire Transfer.
For your protection, orders shipped outside the USA that are over $750 USD must be shipped with a shipping carrier that provides a service called Signature Required for Delivery. As this service is generally a little more expensive, please consider placing several orders, each totaling less than $750 USD and each shipped separately if you want to avoid these charges.
To Our Friends Around the World
We are also happy to ship to many international destinations outside of the USA and do so regularly, but there are a few more things which apply in addition to the bullet items above about shipping to Canada:
In order for us to ship an international order, it must be covered under PayPal's Seller Protection Plan. All orders that are paid with a PayPal account are automatically covered by PayPal's Seller Protection Plan. Most orders paid with a credit card are also covered.
However, occasionally an order that is paid with a credit card is not covered. This may happen if you try to use a different shipping address on PayPal when you pay for your order, so be sure that the one you used when you created an account with us is the same one that shows in PayPal on the final payment screen.
If your order is not covered under PayPal's Seller Protection Plan, we may need to refund your credit card payment and send you an invoice via PayPal and ask that you pay with a PayPal account. Free PayPal accounts are quick and easy to set up and can be used instantly. Go to www.PayPal.com to apply.
