Manufacturer Tech & Warranty Support
For Help & Guidance Before You Buy
If you need help selecting the right product for your application or placing an order, call us—we'd love to help! Here is how to reach us:
Pre-Sales Customer Service
1-888-202-4538 Toll Free Mon-Fri 9 AM to 5 PM Central Time except holidays
For Issues & Warranty Claims After You Buy
If you have a problem with a product you purchased, or if you need help with installation, or if you need to make a warranty claim, please call the manufacturer directly. Their phone numbers and hours are shown below. Here are some important things to know/do before you call:
- Please note that manufacturer's technical support engineers do not sell anything and they do not take orders, but they know pretty much everything there is to know about their products and they are happy to help with whatever they can.
- For the best service possible, you should be at or near your product or installation site when you call in. Be prepared to give them the following information:
- Your name & address
- Your order number & date
- Our website address: www.KeylessEntryLocks.com
- Here are the manufacturer's technical support engineers we like best, along with their direct contact information.
Product Group |
Tech Support |
Warranty |
LockeyUSA Door, Pool, Gate, Store Front, &
Panic Bar Locks & Gate Accessories
|
LockeyUSA
(888) 395-0163
Mon-Fri 9am-5pm EST
|
1-Year or Life-Time
LockeyUSA
Warranty
|
Locinox
Gate Closers, Hinges, Locks, & Accessories
|
1-877-LOCINOX
(1-877-562-4669)
Mon-Fri 9am-5pm CT
|
3-Years |
Essex Vehicle Keypad Locks
|
1-800-539-5377
Mon-Fri
7:30am to 4pm PST
|
3-Years
Essex Warranty
Statement
|
RemoteLock (aka LockState)
WiFi Locks, Algorithmically-Controlled Locks,
Access Control/Audit Trail Systems
|
Call:
1-877-254-5625
Mon-Fri 7am-7pm MST
Sat 9am-5pm MST
Email:
support@remotelock.com
|
1, 2, or & 3-Years
LockState Warranty
Statement
|
UAccess Battery-Operated iButton Locks &
Access Control/Audit Trail Systems
|
(972) 820-6450 (direct)
(214) 842-4550 (alternate)
contact@ibuttonlock.com
Mon Fri
9am-5pm CST
|
1-Year
iButton Warranty
Statement
|
Intelligent Biometric Controls Internet-Accessible
Access Control Systems
|
1-513-239-6322 x 320
ask for John
Mon-Fri
9am-5pm EST |
1-Year
|