If something you ordered is missing or was damaged in shipment...
We want every order that is sent out to to be perfect and we work hard to ensure that happens! However, our products are heavy and many have sharp edges which can cause damage during shipment. In addition, shipping carriers can lose or damage packages in transit. We understand that sometimes things can go wrong.
If you are missing an item your ordered or if you have received an item that is damaged:
Once you document the type and extent of the damage or the missing items, we'll get a replacement on its way to you as quickly as possible.