If there is something wrong with an item you purchased...
We sell quality merchandise and we stand behind every item we sell. Each one comes from a reputable manufacturer and is covered by a rock-solid Manufacturer's Warranty--some of the best in the business!
If you think there is something wrong with an item you purchased from us, visit our Technical Support page for the contact information of appropriate tech support engineer for your product. Give them a call and explain the issue. Most of the time, they can resolve the problem over the phone. And if they can't, they will replace or repair if under the terms of their warranty.